Serving Columbus and central Ohio, our Managed Services are designed to dramatically reduce or eliminate computer problems in your business while maximizing your network’s speed, performance, and stability, without the expense of a full-time IT staff. Unlike other service models that profit from the failures in your IT environment, our purpose is to PREVENT computer problems from escalating into unexpected downtime, data loss, interruptions in business, and financial loss.

Managed Services are ideal for business owners who:

  • Need to have their computer network, e-mail, database, and Internet access up and running 24/7/365 without problems.
  • Value the security of their data, and want to do everything possible to prevent loss, corruption, or theft.
  • Want to maximize the speed, availability, and performance of their network.
  • Hate dealing with–or thinking about–computer problems and other complexities of operating a computer network.
  • Don’t have the time or staff to deal with computer network maintenance.

Managed IT Service Levels

Silver

  • Patch Management
  • Backup Monitoring
  • Security Log Monitoring
  • Antivirus Monitoring
  • Event Log Monitoring
  • Integrated Reports
  • Helpdesk Ticketing
  • Helpdesk Remote
  • Priority Access
  • Maximum Security

Gold

  • Patch Management
  • Backup Monitoring
  • Security Log Monitoring
  • Antivirus Monitoring
  • Event Log Monitoring
  • Integrated Reports
  • Helpdesk Ticketing
  • Helpdesk Remote
  • Priority Access
  • Maximum Security
  • Unlimited Support
  • Computer Maintenance

Platinum

  • Patch Management
  • Backup Monitoring
  • Security Log Monitoring
  • Antivirus Monitoring
  • Event Log Monitoring
  • Integrated Reports
  • Helpdesk Ticketing
  • Helpdesk Remote
  • Priority Access
  • Maximum Security
  • Unlimited Support
  • Computer Maintenance
  • Printers and Network Devices
  • Computer Restoration
  • iOS and Android Device